Orchard Hay Box

It was far from green and far from soft. My hay from hay box has been a little disappointing on my last few boxes. One thing is it wasn’t dusty like the other hays I’ve purchased in the past.

Really fresh hay and great texture for the Guineapigs to lie in aswell as eat. Like that the 2.5kg is not tightly packed so easy to pull off. Would still be great to have the option to purchase this as loose/hand packed as this option is so easy for delivery into the Guineapig enclosure.

Great hay as usual, I wouldn’t buy it from anyone else

First time buying orchard hay with you. I'm well impressed with the quality and so are my piggys. So impressed I have ordered another box . Only wish I had used you before

Beanie and Jessica who are both 10 years old, love the Haybox Orchard hay. It's very fresh every order. Beanie has a tendency for sludge bladder so I'm very careful to provide him with a low calcium diet. The Orchard hay is a great option so I'm very happy with this new addition to Haybox's products.

Always the best hay that our Guinea pigs love

As described, high quality, fresh, yummy

Amazing customer service and good quality hay! My guineas love it. Thank you!

My guinea pigs love the orchard hay.

My trio of munchkins love the hay from Hay Box. For variety I mix up the Orchard, Meadow and soft cut Timothy hay. The hay is always of good quality and has a lovely aroma. I have been using their hays for a couple of years now and never been disappointed with the quality. The Hay Box company is always very helpful and responds to any queries. So I recommend to others. Thank you for providing an excellent customer service.

Bunnies love a selection mixed together

Biscuit loves his orchard hay - fresh , green and not dusty at all ♡ will be purchasing again

Really lovely team - eager to help - Thank you!

I love this hay for my Hamm, soft green and bouncy. He loves to lay in it.

This is fine quality rich hay which I use as a treat for my buns to give them extra enrichment without additional sugars etc. it is strong smelling (for a hay) which means my rabbits will dig to get it out of a closed cardboard tube.

Arrived within 24hrs of ordering. Appears really good quality, rabbits love it

I asked for plastic free and still ended up with it wrapped in plastic. I don't understand why when the world is moving away from single use plastic, haybox now decides to introduce single use plastic which is a step in the wrong direction. Plastic is not breathable and hay needs to breath, in the hot weather the hay sweated the plastic and since being in plastic I have noticed a hell of a lot of dust and wastage in the bottom of the box which can't be used as it is fine dusty powder. Go back to just boxes and do away with the plastic crap

My four guinea pigs absolutely love the orchard hay. They have been spoiled. It always smells fresh and the staff at Haybox go above and beyond especially if you have a query about anything. Thank you Haybox!

I have been ordering my hay and treats from HayBox for several years. I love how easy it is to order, how quickly it arrives and best of all the quality of the hay. My bunny can be fussy about his hay but this type he loves! Also the customer service is brilliant whenever I've had a minor issue. Happy bunny, happy owner!

Trio of rabbits very happy

Finally a hay that doesn't make my bun snotty and another amazing factor my 5 year old bun who is the pickiest rabbit ever when it comes to hay absolutely loves it too Safe to say a larger quantity has been ordered

Product and customer service excellent. Unfortunately let down by delivery, at £4.99 and taking over 72hrs, is lacking compared to competition. Emails were responded to quickly and courteously, and the product is very good. If the delivery can be sorted out, then will use again.

Fantastic quality orchard hay! Highly recommend

My guinea pigs love it

Munch munch munching

The hay was green and looked and smelt fresh. Poppy, my house rabbit, is on a hay-only diet at the moment, so the quality of the hay is really important. So much of the hay at the moment is brown and not very nice. This hay, mixed with her other favourite, makes me more confident that she is getting the nutrients she needs. Thank you.

Really good quality very green hay, will definitely buy again!

The hat looks really nice and healthy but my bunny who is a picky eater seems to prefer the soft cut hay for some reason

Brillant service good quality and fast delivery

As usual, great quality hay, good value and service. Thanks

Ordered both orchard and meadow hay, and it is great quality, as we're not previous hay purchases from here. I had an issue with my delivery, where the courier inexplicably decided to return my parcel. I emailed the Hay Box to ask if they could reach out and prevent this from happening, but instead, they arranged for a repeat order to be sent out immediately - I received it just 24 hours after I first made contact. It was incredibly helpful and I really appreciated how quickly the problem was resolved.

My Guinea pigs and rabbits love this product - its their favourite hay - and having it on subscription ensures I never run out! Thank you

Bunsters love it

Great hay, my 3 Guinea pigs love it!

Wonderful box of hay Bigger than I thought I need to change the frequency of future deliveries

Really wish they wouldn't wrap it in plastic, please go back to the bigger boxes and have the hay lose in the box. Hot weather makes it sweat and stink musty

I had been ordering from another company and my bunny seemed okay with their hay but I always ended up wasting a lot of uneaten hay. I decided to order from Hay Box this time and she just can't wait to get into the box. She apparently loves your hay a lot. I also noticed that there isn't much waste this time so she is eating a lot, which is a good thing for her. I think I'll continue to order from your company - if my bunny is happy than so am I. Thank you very much.

Changed to the more expensive orchard hay as a trial and the girls love it, so doubled the order.. There’s no waste.

Just ordered another 10kg

My rabbits absolutely love this hay There's no dust at all Absolutely fantastic

Lovely quality but my rabbit is allergic so won’t be reordering.

Piggies love it

Great hay, packaging and quick delivery

Timothy says thank you! It’s a very soft hay but quite thick stalks but he loves it!

Our bunnies love the orchard and Timothy blend hats - so green and fresh.

I'm only sorry I didn't find you guys sooner. My chins have never eaten so much hay! This hay is not only delicious, it's nutritionally balanced and provides the best tooth wear. We also love your environmental conscientiousness. Thank you!

Peanut loves this hay! We had to switch from Timothy Hay as us humans developed an allergy, I had already set up a subscription and decided quite last minute to change and try orchard. It was really easy to change the type of hay in my subscription and within a couple of days we had nice fresh hay! It's also really simple to change your next subscription date or frequency which is handy when you are still figuring out how long it takes to get through a bag

Bunnies love this

My rabbits love the orchard hay but I’m a bit disappointed that they put it in plastic I prefer the boxes.

Sent Orchard Hay as a taster pack - lovely and soft my Guinea pigs loved it Also would recommend the Meadow Hay which I’ve had for a number of years .

Have used HayBox for a few years now. My piggies are very fussy and won’t entertain other hays from other companies. Hay always smells good and fresh and delivery is fast. Customer service staff are very helpful and obliging. I won’t buy from anywhere else now. Thank you HayBox!

Egg loving her orchard hay ❤️ She’s just had a bout of stasis but this has really helped stimulate her appetite and get her eating hay again after veterinary treatment.

Great fresh green hay, loved by my guinea pigs. Packaging makes it easy to store. Fantastic service *****

I can tell this hay is good quality and I'm sure my gang will love it. I was very pleased with the packaging. The way the bags are packed means I can have four types on the go at once, but taking up minimal floor space. Fantastic.

I ordered this hay as a treat for my guinea pigs,it arrived promptly and even though I have to pay customs coming into the country I live in it is worth every penny.the hay is fresh and a firm favourite of my guinea pigs.

Loves the orchard hay sample, so more than likely be purchasing this in a box next time

My piggies love it and it seems very good

My rabbits are loving this mixed with the Timothy hay! They munch through it so fast! ♥️

VERY DISAPPOINTING! It’s sooo dusty that when I take out the hay it looks like the smoke comes out and my piggies won’t eat it

Great prices for hay I have a subscription guinea pigs love the orchard hay and the treats are great too

I've put in two complaints about not receiving this order and had no reply from yourselves, disgusting customer service

A bit pricey and unfortunately my rabbit won't eat it.

Sadly, and so suprisingly my rabbits won’t eat it :( but it looks and smells amazing and I’m going to donate it to a local rabbit & Guinea pig rescue who will hopefully have way better taste than my fuss pots!!

Always buy from HayBox. Guinea pigs love this orchard hay. It smells and looks so fresh. Thank you!

This is the second time I’ve received a bag full of dust and thick, sharp sticks. The hay in colour is brown and stuck together, it doesn’t seem fresh at all.

My boys love the orchard hay. Olly literally dived in! It smells amazing and you can tell it's premium. Gives me confidence my piggies have the best stuff.

I have not received my order

very disappointed in the orchard there is more brown than green instead of throwing it in the compost bin i use it as a base in there litter trays and pile the timothy hay on top.

This is my favourite of all the hay offered and one I always go back to now I’ve tried it. It smells great, has a lovely colour and is perfect texture. My 3 Guinea pigs love it.

Piggies love this hay as they do the Timothy hay. Won’t buy from anywhere else. Always fresh and smells lovely

I was not happy to find a small bag of silicone in the bottom of the bag. Not sure bunny likes it.

Fantastic company . There was a slight issue with my previous order so they quickly amended it, resent my order and didn’t charge any more at all. Fantastic! Quick response via email and very helpful! Thank you! My pigs love this hay more than any other and eat it all!

As I still haven't received my hay I can't possibly comment. This is despite me contacting you and you advising it would be next day after I had already waited and extended amount of time. This is still showing as collection scheduled. And by the time I get it , its likely to be 6 days past my order day, maybe 7 if I'm lucky. As I use the subscription service I would have expected better and will be cancelling my subscription as the delivery is wholly unpredictable.

Lovely soft hay for eating and comfort!

Peppa and Susie absolutely loved the sample of the new orchard hay that we had sent to us! Will definitely be ordering as a treat in the near future! :)

Happy Guinea Pigs. Love their orchard hay. Always smells lovely and fresh. I would definitely recommend. Thank you!

Fresh Helps with my allergic

Bunnies eating some of this but not a favourite

Very dusty, we normally have no problems with hay deliveries but this one was 90% dust. Really disappointing as this has now triggered allergies

The sample was rather small, to be honest I expected a bit more than just a handful for the price. But very good hay and I will consider ordering as well next time.

I mix the orchard hay with the timothy corse hay and all 3 of my bunnies love it. I like that the hay now comes in bags as it is so much easier to store.

The bunnies really love this hay! It’s lovely and green and smells great. The only down side is that they love it so much, they drag it around the room making such a mess!

Nice and soft, but in my opinion, best for beddor litter boxes... think the piggies need a bit more crunch for their teeth.

Soft, green and fresh, piggies love it but best for bedding/litter box in my opinion than the cruncher versions.

Was worried as I had read reviews about the product being dusty and it was being sent in new plastic packaging. The hay was perfect and although it was sent in plastic packaging I think I prefer it as it takes up a lot less space. It’s sent in a box too so you could empty it out. Bonus was they were out of 2.5 and sent 5kg instead.

Bought 2.5kg box which arrived on a plastic bag this time! Sadly, it has given the hay a minty smell! Not the best quality as lots of muddy clumps within the hay

Sadly, since the hay has started being vacuum packed, it’s become hard and scratchy compared to the lovely soft green looking hay that I used to receive.

Another great hay, my bunny Ricky enjoyed it very much.

Big fan anyway but after a few delivery problems where it would arrive damaged but the couriers I’m happy to say the new packaging is brilliant!

Piggies love this hay. Always lovely and green and fresh

Really good hay, piggies love it and customer service is great. Dealt with an issue i had really quickly and went above and beyond. Very happy.

It’s a yes from marble The boys have always been super fussy when it comes to hay, the orchard grass bay is the one for them!

My piggies love this orchard hay. It smells so fresh and is lovely and green. They love all Haybox hay and have done for the past couple of years now. Thank you Haybox!

Quality Hay, swift delivery time, but i am considering trying other supliers as the delivery cost is now half the cost of the hay. I have been using Hay Box for several years and to begin with this was not a problem as delivery was half the amount now. I have been looking at various other suppliers and have found cheaper delivery and products sadly. These are difficult times and we have to shop about

They love this

My Guinea Pigs absolutely love the orchard hay, and the customer service is great too.

My piggies love it.

Bunnies love it. Fresh green and soft .

Same thing with this box I never had problem first order. This is first time ever I've found nearly 2kg of dust in the each 5 kg box, i made complaint about it no response yet, received 2 kg of dust isn't far for me because i run out of hay, and not for my bunnies health due to high volume of dust, one of my bunny being highly allergy with dust he gets sneezing alot. Not nice sending faulty stuff and not able to get changed or replaced. neither a response from complaint. Not a happy customers

My bunnies and guinea pigs love this hay. As soon as I give it to them they start munching away.