Andrew M.
The hay was all very short cut and wasteful most fell straight though the hay rack and on to the floor
Amy H.
Boxes used to be a lot bigger and last longer so little disappointed with that but my rabbit absolutely loves it and it’s always fresh and nice looking, will continue to purchase from here and recommend to family and friends
Kerry
Love the plastic bags it now in and the Guinea Pigs adore this hay. They actually go crazy for it. All sit looking at me for a seed head. They won’t go quiet until they have had them. Best hay I ever used. Thanks
Rebecca G.
Another favourite. Always great quality.
Amanda C.
This box of hay was short and ‘bitty’ not the usual hay my boys like
Olivia P.
My buns love this hay! We bought the blend originally which they also loved but thought we’d try the corse cut! They love all the chunky hay head pieces and this hay has given them golden poops! Which is the holy grail for most bunny owners to see! Love it!
Mel W.
Loving the new packaging. Tidier and easier to store. Also more protected when being delivered, as I’m usually at work at the time and the box is a little exposed to the elements
Daria
My bunnies favourite hay at the moment.
David H.
There’s a great selection of products, which are easy to order. Delivery is always prompt and most importantly, Jofra loves it.
Jan s.
Still the best hay :)
Hazel H.
To be honest, I was wary to place this order since I wasn't impressed with the last box of coarse cut Timothy hay, it had very short pieces and a lot of leaves and small bits that my chinchillas throw out.
Thankfully you have redeemed yourselves and this box of coarse cut is back to your usual high standards.
I put some in and the little ones pounced on it straight away. That counts as high praise since it was the middle of the day and they are usually asleep!
Please keep to this high quality hay that I have come to expect from you.
If you could get rid of the plastic bag inside the box though - that would make it 5 star plus.
Martin D.
Greta experience from start ( finding online) to finish( delivery)
Alison S.
Received my order
yet again lovely smelling fresh perfect hay,
delivered when said by a very polite man
Wendy S.
Timothy hay is great and our rabbits love it.. although my daughter said why have you changed your boxes. she used to put it in with her rabbits but can't now because of the boxes being coloured and dyed..
Ruth G.
Ordered one day and received it the next day! So impressed as were my 3 bunnies who tucked in straight away. I love the new packaging as it keeps the hay much fresher. Thank you for continuing great service.
Jayne C.
My boys Billy bongo and prince harry love there haybox x
Lauren B.
Not as good quality as I usually get from you. The hay is usually quite long pieces which is what my bunnies like to eat but this recent bag was full of fine short dusty pieces which they do not like to eat, so as a result I am throwing most of it away
Suzanne T.
My 2 bunnies love this Hay.
They love this in there wee bunny hay holder and the bigger hay holder I have.
Big tasty bits.
Can see Guinness is happy here eating and all content.
Hannah V.
I’ve been using this service for almost 5 months now and I’m so happy with it. I used to stress about getting hay for my rabbits. But this service has made sure I never run out and I’ve always got some.
Yvonne
My two rabbits LOVE this hay.
Donna H.
My bunnies love this hay its the only one we buy
yan shou C.
Nice and clean, easy to handle and most importantly the rabbit likes it
Clare G.
Always great quality bunnies love it!
Nicola
Extremely disappointed in this hay, I have come to open it today and the box that I store my hay in to keep it fresh and sealed is covered I mean absolutely crawling in mites, can have only come from the hay, I have binned the hay and my box, I've had to disinfect everything . . . will not be buying again which is a shame as I have used yourself for a long time now
FIONA C.
The hay quality is superb but last 2 orders have taken too long to arrive. Delivery needs to get back to what it was....
Sophie L.
Not happy with the new packaging, hay is so much stronger as it is confinded and I will need to look to change hays
Maureen M.
What can I say....my rabbits love this hay.
Excellent quality. Easy to order. Always delivered on time.
Sian E.
Best hay by far my 2 bunnies will not eat any other hay, highly recommend.
Lucy n.
Unable to share a photo as our subscription has still not arrived.
Would not recommend the subscription only been signed up about 4 months and had to email twice first for missing item and this month has not arrived.
I may just order every month as seems to be dealt with quicker than way
Alex
Best way to buy hay, it's far cheaper and more convenient to buy from haybox. I wouldn't go anywhere else now ⭐
alison
Just received next order of hay, perfect as usual and that wonderful smell as you open the bag,so fresh, my rabbits are so healthy eating the hay
G A.
Pleasantly surprised, very quick delivery this time. The coarse cut Timothy Hay was very good and reasonable amount of seed heads and very little in the way of dust!
Emily C.
Great fresh bay
Fab delivery
amazingly packaged
The box always gets used as a little hideaway to nibble!
What’s not to love about Haybox!
Amy T.
Love how it now comes in bags, I had just had to throw out 3 boxes of this hay as we had a leak and the hay was mouldy, and I was looking at bags to cover the hay but this has solved that issue! My bunnies won't touch any other hay and the quality is 5* Everytime!
Christiane D.
I was sceptical at first when the hay arrived packed in plastic as I try to reduce my plastic waste, but the quality is much better and it stays like this for a longer time, less dust. also actually easier to store that way. Overall the hay quality is superb, much better than shop hay.
Nicola H.
Love the new packaging, we keep it in a big black feed bin and can now leave it in the bag which is much easier than emptying the box into the bin.
The hay is as described, long coarse strands which our rabbit thoroughly enjoys!
Thank you HayBox!
Angela B.
My rabbits absolutely love this. they get so excited and love crunching their way through it.
Debbie B.
Great product, excellent prompt delivery - only criticism is having both a cardboard box and cellophane bag.
Richard C.
Since the move from boxes of hay to bags that fit in a third of the space, the hay doesn't feel like it's going so far - that's anecdotal rather than scientific, but then to have a switch from DPD to Yodel soon after definitely feels like standards are slipping a little. What's the point of ordering hay if it's being sent with what most people agree is the least reliable courier service in the UK. Not really impressed with the changes.
Samantha N.
Rabbits and guinea pigs love the hay and the quality is really good
Jan s.
first time for me trying to course cut Timothy hay and it was lovely.. nice stiff green stalks of deliciousness my guinea pigs love it..
Charlotte H.
Our rabbits love the Timothy course hay.
Fiona L.
My 3 boys love hay box. New packaging is great!
Victoria A.
Liking the new big box for 15kg, much easier
Gillian D.
Excellent customer service
Amy E.
I love this hay for for buns but i can’t honestly understand why they have changed from DPD to Yodel longer delivery times and 2 hours delivery windows instead of 1
Nicola
We’ve subscribed for a long time but the new packaging means hay is more compressed, broken, shorter strands and seems much dustier. We have much more waste and our rabbits aren’t eating as much and they haven’t been able to burrow down in it to keep warm.
Caitlin G.
Even with the change of packaging, my buns still love it. The hay is still as good as before. The new packaging is far easier to store aswell!
Dymphna C.
Flash loves the coarse blend hay.
Helen
No longer an ethical company.
Instead of the usual cardboard box, the hay now comes in a sealed plastic bag hidden inside the box.
Not only using environmentally damaging plastic, but wasting perfectly good cardboard to keep the visual appeal.
I'm sure I will not be the only customer they've lost due to this decision
Ruth G.
I like the new packaging, it keeps it fresher for longer. The bunnies agree too. Thank you
Deborah L.
Really good quality fresh smelling course Timothy hay. Hay box packages the hay in recyclable packaging and appropriate size boxes. My rabbit loves this hay and I won't go anywhere else for my rabbit's hay needs.
Hannah
Great quality hay. Not many people know that hay needs to be green to be nutritious (straw or brown ‘bedding’ hay is a no), and as a veterinary nurse I personally will not feed anything else! Long stems which the bunnies really enjoy. Low dust but inherent to have some. Coarse and fibrous, great for their teeth and mental stimulation. I am actually allergic to this hay, but it’s worth it for the bunnies health and enjoyment!
Megan J.
My bun loves this hay!!
After having the taster boxes, my bunny took to this very quickly.
The quality is great and you get a lot for your money!
5 ⭐️⭐️⭐️⭐️⭐️
Jude W.
Haybox Timothy hay and Meadow hay are my indoor freeroam guinea girls favourites! SO much better quality than any other brands, and much better price wise too! The super quick almost next day delivery is magnificent! My 4 girls love it and spend all day munching! Lots of love Barbara, Suzie, Juno & Jessie! Xxxxxxx
Carly B.
My guinea pigs love Haybox hay! Fast delivery and always great communication. ⭐️
Jayne C.
Beautiful hay my bunnies love it xx
Rebecca M.
Great quality hay smells fresh and long stems. My bunnies come running as soon as they smell it.
Heidi V.
My rabbit and both my Guinea pigs love this hay I won’t buy anything else great to keep teeth down and lovley coloured poops
Michelle S.
Lovely green coarse hay that my rabbits love.
Rebeka W.
Really poor quality compared to all previous orders. My rabbits are not usually fussy but they refused to eat it. I’m shocked that Haybox have started using plastic packaging when it is completely unnecessary. I’m really disappointed and have had to scramble to find a different brand :(
Kate S.
I have previously been ordering the soft cut hay from HayBox, but I noticed that my guinea pigs were preferring the thicker stems, picking them out and leaving the soft brown leaves. So I switched to the course cut hay and they love it! Lovely thick stems, nice green colour. All three of my guinea pigs are 2 years old and good hay eaters.
Paulina K.
Lovely quality as always, had some delivery issues this time but has been sorted immediately, amazing customer service!
Debbie O.
Walnut loves sitting in his box eating his hay
Sharon S.
This is still very new to me but ordering a job lot was deliver with care
Pollyanna H.
This was really long and stalky and brilliant for keeping back teeth worn down. Sadly, something seems to have changed and it's all chopped up in to much smaller pieces and nowhere near as stalky.
Really disappointed with the change.
Lou M.
Had a few issues with the Timothy blend. I found it really dusty, my one Bunny Georgie suffers with some kind of dust allergy having chopped dusty hay did not help. So had a batch of Timothy course cut and soft cut sent out. And I think the picture says it all. Two Happy Bunnies. HayBox were very helpful with my previous issues and it was quickly resolved.
Paula B.
Bhuna loves this hay so much, I can’t even leave the lid of the box or he’s in there helping himself
Charlotte
My 5 house rabbits love the course cut hay ❤️
Mrs U.
Thank you haybox another super hay my piggies went straight to it
Also all other items in that order
Alison K.
Our bunnies love this hay, it stays fresh longer now it comes in bales, they know what it is when we put the box in the room they want to dive in, 2 very happy bunnies and there owner Lauren. They love a chill after eating hay with nice full bellies
Laura R.
Noticed a decline in quality lately and a change in courier has resulted in longer delivery times which is most inconvenient. New packaging not adequate ,damaged on arrival.
Rachael W.
Ordered on the 27th Dec and still have not received it. I have emailed several times with no response and today get an email asking me to review the hay. Haybox- please send me the 20kg of hay I’ve ordered and paid for.
Lucy P.
I much prefer it the plastic packaging.
Frances G.
My money was taken a week ago. I’m still waiting for the hay.
Marcela H.
Hello, I have been buying gay from you for over 10 years now, but I must say that yhe latest change not only surprised me coz you're using plastic bags.
But also the bunnies are not into this hay as much as before. It seems a bit more dusty also due to being cut to small pieces. And dust and small pieces of hay can be harmful to them.
So I'm not really sure how these changes benefit to your customers. I will try one more time and order the coarse type,but if it's the same result then unfortunately I'll have to seek alternative.
The old packaging was much better, hay less dusty.
Lauren
The packaging is so much better now!
Previously my hay would arrive damp due to the courier but now with it being sealed in a bag it’s fresh and the bunnies LOVE it!
Thank you!
Emma T.
Used to be really good quality, dust free hay, however they've now switched to vacuum packed. As a result of this switch their hay now comes a lot of dust which my rabbits, myself and my boyfriend are all allergic to even with a permanent air purifier on. Will sadly have to be switching companies as a result of this recent change.
yan shou C.
Simply because the rabbits like it
Debbie B.
From ordering to delivery- very efficient. And bunnies love the product.
Em T.
Fresh green crunchy hay. Bun loves it.
Rebecca B.
Top quality wouldn't go anywhere else.
Inna P.
Amazing hay… but the quality ruined by being compressed.
I do appreciate that compression of hay into the plastic bags does saving the delivery costs probably, but PLEASE do not compress the coarse hay!!! Leave it loose as it was.
It’s crashing the good quality hay and turns it into the dust…
Cameron
I have been ordering this hay box for years now and have absolutely loved it with no issues until now. Unfortunately since the change in packaging the quality seems to have drastically gone down, the hay strands are much shorter and have since started to get a lot of wastage as my bunny moves it all around searching for the longer thicker strands. I never once had this problem previously. The hey also seems to be rather dusty now which again was never the case before the change in packaging. I have loved buying this product for years now but I am sad to say the product I loved seems to no longer exist and therefore I am going to have to seek out an alternative to Hay Box which is honestly a big shame.
Lesley B.
Very good hay, our guinea pigs love it
Rachel M.
Not as good as it used to be. Don't like the plastic bags. Although very green it's very dusty and bitty not long strands,just falls through the hay feeder so have alot of waste, Only purchased here as my supplier is closed over Xmas period. Won't purchase again
Lisa R.
Unfortunately, since the switch to plastic wrapped small bales, the quality feels less than what it used to be. No more box of soft long strands that feel fresh as I give them to my rabbits. This now feels like the same prickly stubby compressed hay that I used to get at any pet shop.
Price
Seems to be a lot less in new
Plastic bagsThen in the 5kg box.
Short hay instead of the lovely long stalks previously received.
Joanne W.
I love this hay but I really think you should stop using yodel to deliver it. Since they started my orders fake ages to come and the box arrived today absolutely battered
Sue C.
I’ve been using this hay for sometime now and my piggies absolutely love it. However since the packaging has changed the strands / stems seem to be a lot shorter and there is more waste / dust resulting in me having to purchase more regularly.
Is there an explanation to this?
The piggies still enjoy it and that’s what’s important x
Bonita c.
Never got it!!!! Week later!!!
Hazel H.
Great quality hay, my chinchillas are really really picky & they love this stuff. Plenty of coarse bits to keep one of them really happy while the other one clears up the rest.
Arrives really quickly, even during the busy Christmas period
Amanda B.
Two months ago i found blue plastic string/tarpaulin in the box which lucky I spotted. Also, past few months quality of hay has been very poor. Bunnies eating less and a lot going to waste. Now this month in the new plastic wrapping the bunnies will not touch the hay at all. They dislike it. Also, the hay strands appear a lot shorter. The box it comes in is also smaller. Further to this I only received 1 of the 3 hay boxes i ordered. Now I have the issue of trying to plan to be home to take delivery of the missing order when i was supposed to be away the whole weekend inc. Friday. Yodel are awful. DPD were great. It is possible the bunnies may still continue not to eat the hay due to it being vaccumed sealed in plastic. I have already cancelled my subscription and found alternative supplier.