Lisa B.
Lovely fresh hay.
Unfortunately it was delivered to the wrong house and the box was ripped on three sides and had to taped up before we could walk with back to our house.
Poor delivery service.
MRS
Amazing hay. The best out there.
Elysia B.
My rabbits absolutely love this hay. It’s always fresh and green!
Sarah C.
We bought the sample box, the rabbits loved the blend hay from the sample, it cannot be the same thats been sent because they're not interested in eating it, the sample they just wouldnt stop eating.
Linda C.
Our piggies have tried various hay brands but Bingley would like to say they absolutely love this Timothy hay.
Candidia H.
lovely and green guinea pigs love it.
Heather M.
The bunnies love it
Heather G.
Brilliant! This company make sure my rabbit never goes without regardless of what happens with the delivery people or if I run out. They are just brilliant at what they do and their products are first class. They are not cheaper than main stores but I know they will always have what I need, unlike shopping stores.
Miss
Hay is always perfect
Philippa R.
quick delivery and good quality hay
Baljit S.
Benji sadly lost his partner but still loves his hay!
Hannah T.
I have moved to your brand since being with Happy Hay company for over a year. The last batch of hay from them my bunnies would not touch. And I have 11 bunnies in different areas, so I knew it was the hay, rather than anything else. Your hay brought them back to enjoying hay again and that makes me a happy owner knowing they are eating enough again
Alison B.
We have an elderly bunny, he’ll be 10 soon. He might be blind & not get around much but he can find your hay instantly!! He adores it & it never disappoints
Kris C.
Hay is always amazing. My bunnies love it. This next part relates to my previous order - last month my boxes seemed to have been forgotten by the carrier. I dropped an email to the Team and they contacted them straight away and let me know that, if not located within a day, a replacement would be organised. The delivery was then sorted out very quickly. An amazing Team you have there!
Naima I.
i am a regular customer of Hay Box, but this time I am so upset with the quality of the blended hay Compressed Bale. I was shocked; this time it is so powdery and very short hay.
Hand-packed hay is always good. No complaint with that.
Sharon
Great hay but a lot of dust as you pull hay out of the box and separate into bundles for the different cages
Sharon
This is wonderful hay my piggies love it. Only complaint is the amount of dust you get as you take hay out of the box.
Lydia H.
Great. Been buying here for months
Paula H.
Green mixed stalks hay... even my fussy pigs eat it
Chris H.
The hay is amazing quality and our bunnies love it. More recently however you’ve switched to DPD and the deliveries are now absolutely shocking. DPD tries to deliver it to the wrong houses and wrong streets, repeatedly and I have to try and find out where it is. Once they just dropped it at the post office randomly. It used to be so much better. We love the hay but the delivery is casting a large shadow on the end-to-end customer experience. That’s a real shame. I appreciate it’s not your fault per se, but the customer experience is poor enough to make people look elsewhere.
James M.
The 10kg box of hay seems to last quite a while with my 2 Rabbits, it's far far better quality than you'd buy from a pet store, they also enjoy the Plantain and other treats too.
Elissia R.
Really good quality hay, bunnies love it!
Julie T.
Always a very easy transaction and prompt delivery. Good quality of hay, our rabbits are very happy with it!
Charlotte R.
I’ve tried quite a few different Timothy hays over the years, and HayBox is definitely one of the best we’ve had. I have 6 guinea pigs and 1 rabbit, so we go through a lot of hay, and they can be surprisingly picky! As soon as I opened the box, you could smell how fresh it was, and all of them were straight over to investigate.
The hay is green, soft, and not overly dusty, which is really important for my pets. My guinea pigs have been eating much more of it compared to previous brands, and my rabbit keeps going back for seconds throughout the day. I also like that the strands are a good length and easy to stuff into hay racks and enrichment toys.
Overall, the freshness is what really stands out for me. With seven small animals to feed, quality matters, and HayBox has been a big hit in our house. I’ll definitely be using haybox for my animals in future.
Polly W.
Great subscription service that's easy to adjust timing if needed sooner/later. Great quality hay.
Klaudia P.
My guinea pigs love it
Sandra K.
Easy to order, good communication, arrives on time
Jemma B.
My piggies always love their Haybox 50/50 hay. It smells delicious and is always sweet and green. Quality is consistently great with every box! Thank you Haybox
Ruby
Had the wrong item delivered, am waiting for Hay Box to get back to me as was sent the wrong type of hay and a much smaller size than I ordered.
Ruby
My rabbits go crazy for the hay as it is so fresh and good quality
Gary F.
Started buying hay for our rabbit after supply issues at another supplier. The quality of the hay from Haybox is very good.
Karen E.
Mable loves your hay. It's good quality and last ages.
She R.
Great quality Hay, hardly any waste my rabbit really loves it! Thanks!
Lara C.
My rabbits love this hay more than any other. And there's minimal dust at the bottom of the box. Very reasonably priced and fast delivery.
Rachel F.
Always very happy with my purchase, and the rabbits love it
Lydia
Regular buyer. My 6 rabbits finally agree on hay!
Lynette C.
Love this hay we've been ordering for a few years now and never had a bad batch. Only issue is sometimes the courier takes longer than expected to deliver. We get a delivery date and time, then suddenly it's no longer coming then but the mext working day. Not great if this happens on a Friday, so I try to order early.
Matt G.
My guinea pigs turn there nose up at any other brand of hay
Margaret J.
Easy to order, I set up a repeat one. Came in good time, hand picked box as I requested.
Amber S.
Love this hay, won’t chose any other brand ever again going forward - please change the stickers on the boxes, my last two deliveries have arrived with the box OPEN and it is scary to be giving to my piggies, I have to check everything, it is only the stickers that is an issue
Tracey H.
My Maggie bun loves the Timothy Hay.
Timothy hay keeps the vet away - so I love it too!
Natalie S.
Such good quality, my piggies adore it! Plus it smells lovely too
Catherine G.
My rabbits have never eaten so much hay. Safe to say they love it. Good service.
Lauren
Perfect, I only buy this hay for my chinchilla, she loves it
Iwona a.
Been ordering for a few years and never disappointed. Great quality hay and speedy delivery
Mrs
Another good box of hay for the Guinea pigs, they love munching away.
Lucy
This hay is the best one you can buy. Dont go to any other place since finding haybox
Megan
Always high quality hay - smells fresh, quick delivery and it's the only hay my rabbits will actually eat!
Brianna M.
Always order from here and never had an issue :)
Gill S.
Been buying this hay box for quite a while now , excellent quality and fast delivery my rabbits love it
Isaac S.
Brilliant service as always and great product
Kelly
My girl absolutely loves it
Paul D.
Way too course.. this feel and looks more like 80% rough, big, spiky stems and 20% soft Timothy hay, which I also got separately and is great
sarah h.
Excellent quality of Hay and super quick delivery. Would highly recommend
clare d.
My buns have been loving Haybox hay for years now.’so much so, they always want extra in a bowl in their hideout. This is always fresh and the service is fantastic
Miss
Bun took a long time to attempt this, has a lot of dust in it but advertised as dust extracted? Looks like decent stuff otherwise
Hannah V.
I have a hay subscription and my bunnies absolutely love the hay. It's great knowing they're getting good-quality hay that's fresh and nutritious. I was also really pleased with the free taster box, as it gave my bunnies the chance to try different blends and show me which ones they preferred. It made choosing the right hay for them so much easier. Overall, I'm very happy with the subscription and would definitely recommend it to other rabbit owners.
Kirsty H.
My bunny’s love it. I like being able to buy it bagged as I can store it easier
Craig D.
When it arrived the seal was ripped open which has put me off even using it as why would anyone want to take any risks with their fur babies and the box was filthy and battered. I got a message on Tuesday 16th saying that it was out for delivery it never turned up and was giving no communications as to why, the next day it all of a sudden was delivered. I know this may be a problem with the carrier service but still an issue
Lucy N.
Thank you for the glorious hay! Betty and Spike the rabbits love it
Cheers
Mei W.
All hard dry straw no leafy foliage like before we spend a lot of money over the years and not had this before!
Jamie
Always great hay for my little piggies and quck delivery thank you
Piers H.
The bunnies love it, and it keeps them healthy.
Sarah H.
Lovely fresh hay as always.
Delivered quickly and well packaged.
Tamzin S.
The hey is great. The rabbits love it.
The delivery is rubbish though. Not your fault. DPD didn't bother to knock. I had to collect from post office.
Yasmin D.
Beautiful fresh, clean smelling hay..
Lyndsey F.
Roger the rabbit loves his hay!
Kizzie C.
My piggies love this hay. Won’t have anything else now
MS
Beautiful, fresh smelling hay blend….
Mrs
Amazing quality hay, the piggies love it.
Lucinda B.
Luis enjoying the afternoon sun while sitting in his hay tray.
Mrs E.
Our Guinea pigs have always loved your Timothy Hay blend. Thank you Hay box. Us Humans also love the fresh smell of your Hay.
Simone P.
All four of my very spoilt piggies love this hay and get so excited when I open it. It always smells very fresh and they get started on it straight away. The bales are convenient for storage.
Thank you.
Laura H.
The quality has declined in recent months, lots of hay dust in the bags compared to previously, this is making my rabbits eyes sore. It is however the only hay he will eat.
Marie S.
Sadly we’ve just now found so much of prickly twig like stems in this batch together with very tiny strips of hay which is not the normal quality we are used to having throughout our time purchasing with yourselves and which I am unwilling to give my bunnies in case of harm as thorns have caught me. How can you advise me going forward to reassure me that any future hay box is safe? I look forward to hearing from you. Thank you. Marie
Leah S.
Hay is very good quality
My rabbits absolutely love it
Antony J.
Our rabbit goes nuts when she sees a new box arrive
Estelle B.
Good service rabbits love the hay
Kate G.
Brilliant quality as always and super fast delivery
Thanks
Neil W.
Quality hay as usual
Yana O.
Absolutely the most amazing hay,
Lee L.
Half of the haybox is full of this spiky bramble. I normally get amazing Timothy Hay from Haybox, but this is terrible.
It’s difficult to separate the ‘bramble’ from the actual hay and my children have hurt themselves trying to feed our rabbits in the morning/evening. Not sure whether this is good for the rabbits either.
Cheryl N.
My bunnies and piggies love the Timothy blend hay. They’re always excited when it’s top up time.
Venetia T.
Have ordered Timothy hay blend many times over the years but seem to be struggling now, this order contains a lot of dust? I know some settles and is to be expected but this is more than usual. It’s a shame as I only ordered 2.5kg due to the fact my last order, before Christmas, was all very coarse yet I’d ordered Timothy blend as normal. Not sure where to go next
Rachel M.
Religiously order from the Hay box - quality is always brilliant, my buns turn their nose up at anything else now! Customer service is also brilliant
Linda W.
Coco and Bandit love this hay mix. Very tasty
Renata M.
Our Thumper love it, no dust, no wastes.
Kim T.
Good quality timothy hay that my guinea pigs love.
Agata T.
Great quality, quick delivery
sarah h.
Excellent quality Hay and great customer service and speedy delivery
Alex R.
Great hay and fresh. My boys love it.
Oscar D.
Excellent hay. The rabbits were pleased.
Andrea K.
As described! Arrived quickly and our bunnies love it!
Rebecca M.
Our bunnies love their Hay.