Timothy Hay Box 'Blend'

Good quality as always. However, I used to recieved my delivery into two boxes and I find quite heavy as I am getting all in one.

I have been subscribed to haybox for a while but they have recently changed their packaging to plastic and reduce the size of the packaging and squeezing it all in. This is making it very difficult to get the hayout and take three times as long and gives me splinters!

Not keen on the new packaging hay seems very choppy now rather than long strands prefer it in boxes myself now you have to dispose of a bag and a box don't fix something that isn't broken

I love the new compressed box it’s a lot more convenient. Hay quality is always top notch and fresh and my piggy won’t eat anything else now!

It is brilliant you are reducing your carbon footprint. However, the meadow hay blend appears to be more chopped up under your new process, than previously. Sadly it means when piggies wee, it clumps together and stays wet. Mine love longer hay so the can burrow under it, not so much with tjis last batch. Please can you advise if this is the case regarding your new process Many thanks

My rabbits love that. Highly recommended

I ordered the same hay I always do but it seems to be different this time & unfortunately my rabbits don’t seem to like it as much. It’s a shame because they used to love the old hay you did

Hay is good as always, but I definitely didn’t receive as much hay in the new packaging format. I always transfer to a large bin and, when it came just in the box, I could never fit it all in. In the new packaging, I have room left in the bin - and this is not because it is still compacted. I’m a bit concerned it’s not going to last until my next delivery.

This is my 4th+ time ordering from Haybox and they’ve recently cut down on their CO2 footprint which has led to a 40% reduction in their overall packaging. It’s recyclable, quick and convenient and my guinea pigs love their hay and the quality never disappoints. Highly, highly recommend!

The new boxes have good packaging, but the hay is cut into very small pieces, and our guinea pigs don’t eat it.

Shame the long stem hay is now broken down and compacted into non recyclable plastic bags to save on transport costs. But still good quality, however no longer excellent

Great service, rabbits love it and really like the new compressed form it comes in as its much easier to store, will continue ordering

My bunnies love the hay, but the listing states 3 x 5kg boxes and I have had a delivery of one very heavy (I presume 15kg) box, which I struggled to move out of the rain, especially with the box already slightly soggy. Had I known this change was happening, I would have ordered smaller boxes. Having said that, because the box was quite wet before I got to it, I did appreciate the addition of the protective plastic.

The hay is great but I don't like the 15kg coming in one big box. It's much more difficult to store and move about. However, I realise it's better for the environment

Hay arrived quickly and is good quality - packaging has changed so they hay was packed in a tight package rather than loose in a box which is great! It was, however still sent in the massive box and the box was not sealed properly so was open upon arrival

Hay as good as usual

I switched to haybox's timothy blend for my 4 rescue rabbits about 6 months ago and the quality is excellent, you can smell the freshness. I have been ordering monthly as I need to and what a difference. Thier selection of other products and pricing on the site is also really good.

This batch is so green and fragrant. Larry collapsed in exhaustion after stuffing his face with it.

Whilst I still love the product, I don’t love the new packaging - hay wrapped in plastic & 15kg delivered in one box. Having one large box to lift and manoeuvre by myself is not great and it is more difficult to get the hay out easily with it being tightly packed in plastic. Despite that, this is still my bunnies favourite hay and it is good value. I would just prefer to go back to the previous packaging.

The hay itself is great. Yodel, not so much. They ignored the delivery instructions and basically left the box in front of our door on the street. Had the hay itself not been wrapped in plastic it would have been soaked through and usable. Please don't use that firm!

My piggies love this hay and I am loving the new compact packaging.

Hay is great. Customer service is shocking Emailed and messaged on Facebook 6 times across 4 days for someone to reply and not read my message but give a generic response. Didn't help with the issue and had to sort out myself. Likely going elsewhere next time. Shouldn't be that hard to order hay and get support when needed

Don’t like the fact you’re now packaging it in plastic

Two healthy rabbits - thank you from Simba and Lexi x

We have been regular customers of Haybox for almost 4 years and every order has been brilliant - our four piggies love it. I have to say tho I was a wee bit confused when our last order came in, I thought we'd only received half of the usual 5kg, then when I saw the two plastic bags I was a little bit dismayed as the non-plastic packaging had always been a plus for us. But, after reading the new leaflet in the box, I felt better about it, plus I can recycle the bag at our local tesco with my other soft plastic. Having the smaller box in our pet room is a really bit improvement, I'm able to open on one of the two bags, empty into the box and store the other unopened bag until it's needed - keeping it fresher. It's still the same for the piggies tho, they love it no matter how it's packaged.

I have been using haybox for quite some time and always loved the boxes and loose, fresh hay therein, so I was disappointed to see my hay arrive in one large box and compressed into separate bags which will need taking to somewhere to be recycled, rather than just cardboard.

I love the new improved packaging! It means that no hay can escape in transit, get broken open or risk having critters and insects sneak into the hay (we used to regularly have moths within the box) so now it’s all sealed, with recyclable wrapping, this should eliminate any issues. Prudence the guinea pig is as delighted as always, she dives into her fresh hay morning and night. It smells divine, and the quality seems improved (I already thought it was the best hay we ever used!). Highly recommend

I like the smaller box size and the quality of the hay is still great

Best quality hay I've ever seen. Lush green, dust free, and responsibly produced with minimal plastic packaging. I would feed my pets anything less.

I have cancelled my subscription and blocked The Haybox Club from taking money out of my account. I will not deal with this Company again.

Disappointed to find that the box was open on my doorstep. Luckily all contents were there and the Bunnies Love all of them.

The newly packaged hay looks and smells lovely and fresh but the stems in the Timothy blend are crushed, rather than the long stems in the old packaging. My bunnies will have the ultimate verdict!

The new compressed hay is a huge improvement, much easier to store and still fresh

I have already sent you an e mail re my last order I bought 3 x 5 kg boxes !! of hay it's nice hay. But you sent me 3 x 5 kg bales I could have bought bales of hay from my local farm In my opinion this is very misleading as you advertise it that the hay comes in a box. At 74 years old I find it not easy to transfer the hay from the bales. In future I will think about buying my hay from another supplier regards N Miles

We love the hay, but the delivery is now 5 days late. Your new carrier is no good, bring back dpd , we are about to cancel our subscription

I have just received my two boxes of hay for the guinea pigs. I like the extra packaging so I can store it effectively and not have 5 kg of hay open at the same time. Much better in my opinion!

New batch on the right is very small chopped bits, not the same as the lovely long stemmed batch on the left. Also one on the main reason I previously bought as was not packed in plastic, which the latest batch is! Don't think I will buy again.

We get this every week for our 3 bunnies. As much as I love the new packaging but floofers feel deprived or cardboard

Don’t like the new packaging wrapped in plastic it’s far to lose and dusty it’s chopped too small compared to the big boxes with lose hay in you can’t be saving money on delivery as done by weight and adding the plastic makes it no cheaper on materials so no idea why you changed if it doesn’t go back to the way it was I shall find someone else

There’s no denying my bunnies love this hay. But unfortunately the past few boxes 2kg have just been filled with dust. I know a little dust is to be expected but it’s been a good quarter. That’s why I’m always reluctant to buy the bigger boxes. It’s not cheap. Plus delivery charges. My one rabbit has got an allergy so the amount of dust in the hay does set him off. I’ve contacted the office regarding this and they did kindly send me out another box, but it was the same. They did explain it’s to be expected during autumn/winter months and that’s understandable but maybe this should be in some form of detail before purchasing during the different season crops but as I can see it says dust free hay. So I’m obviously expecting the odd bit of dust floating around the bottom of the box, but quarter of the box. It’s a little disappointing. That being said maybe they should lower the price during these months because I don’t feel I’m getting what I pay for. I’d let it go if it had just been a one off but this is the 3rd time this has happened, and again it’s not cheap. The quality of the hay is good and my bunnies enjoy it. If id not had this issue I would definitely rate 5 stars. Hopefully they can find a solution or change the wording in their description. It’s far from dust free. I’d benefit from buying the 5kg it just worries me I’d be spending double and have the same problem.

I have 3 rabbits, 2 of them will eat all hay. This little miss is so fussy and have to change different brands and types of hay monthly. The timothy blend has been a hit with her

Lovely fresh hay, long stems, nice and green. Rabbits are pleased.

It is green hay not that horrible brown stuff. As most of a guinea pigs diet is hay, it seems right to get the best

Always well received by my buns!!! :) thank you!

Nice smell,fresh .

My lionhead rabbits love this hay

Always great quick service

Great quality hay. I’m very impressed.

Great hay good quality rabbits love it

My rabbit loves in and he's a fuss pot. He also goes crazy for the dried dandilion root

Beautiful hay for my rabbits, they love it. Great service and fast delivery.

My girl piggies love this hay and I can see why. Every box is so fresh and green and smells amazing. Every order is superb quality and I’ve been ordering for over 2 years now!!

The best hay. Super fresh and green with no dust. Our piggys love it. Wouldn’t buy from anywhere else. Always super fast shipping.

Best hay I’ve tried. So fresh and has lots of bite which my 3 buns love.

Rabbits love the hay, easy to order and manage deliveries. Thank you Hay Box

Excellent quality, fresh hay.

My rabbits love this hay. I find the subscription service really affordable and easy to personalise according to my delivery needs.

Luna and Twilight love their hay box delivery every month! Luna is pictured here showing her excitement! Pet shop hay does not cut it, Hay Box hay is so tasty!

My guinea pig loves this hay. It is superb quality and speedy delivery

Our rabbit can’t get enough of this hay.

My bunnies love this hay. I find it fresh smelling, nicely contained in a cardboard box. I give bits of the box to my bunnies to play and chew ..,

The hay is great, we've been ordering it for years. Far better than what you get in the pet shops. However the recent shift from DPD to Yodel as courier is not a good one. Yodel are notorious for their poor service and since the switch all our boxes have just been left outside on the drive. We've always been home to receive it but they never attempt to knock, we just discover it later. Complaining to Yodel is pointless, their reputation had been rock bottom for years for a reason. So far we've been lucky and caught it before it rains but it's only a matter of time before we don't and then the hay will be ruined and we'll have an issue. DPD was hugely superior and whatever you're saving by moving to Yodel might not be worth it in the long run.

My animals love it and won't eat anything else

This is the best option for my fussy family. It is the only hard that they will ALL eat! Its green and fresh and in a cardboard box which keeps it fresh and dry.

My boys, age four and five, both love this hay. They enjoy the fact there are occasionally some grass seed heads in the mix. It’s worth every penny, as very little gets wasted.

Beautiful green hay ; my bunnies run into their feeders when they seem me refilling their hay! The Timothy hay is really good quality

Here's Mister Buck enjoying his Timothy hay. Green and fresh as it usually is ...

I have used haybox for years but due to space constraints I order 3 2.5kg boxes for my bunny and 4 guinea pigs. Two of Three boxes were delivered, but I emailed haybox who sent the hay out that same day with no quibbles. First ever time I've had any issue but overall pleased at the customer service and prompt dispatch of the missing hay. Definitely recommend!

My Rabbit love it!!!

Love the hay from haybox! So do our guinea pigs. Such good quality. So glad it is now delivered by yodel, the service is much better and was delivered within 48 hours of ordering! Thank you

I swapped to Haybox after I felt my previous, slightly more expensive brand was losing quality. I'm delighted by the consistent next-day delivery (it's been a lifesaver on several occasions) and the hay is always long-stemmed and green. My boys absolutely love it. The box is always stuffed full of hay without any plastic packaging either.

I have a guinea pig sanctuary and I bought the 5kg box of Timothy blend. It's absolutely lush and green and my animals love it. Will definitely buy again. I don't drive so it's handy that it's delivered.

not so pleased with these two boxes i ordered there is a lot of brown so a lot is getting wasted.

My bun loves this hay great quality never had a bad batch.

Box arrived torn open, contacted hatbox who ignored my message

Lovely good quality hay. My rabs love it

Fast delivery great product. Lola couldn’t wait

Hay boxes arrived quickly and the bunbuns are tucking in. Thank you

My Buns both LOVE this hay, such amazing value for money, a huge box jam packed to the brim with hay that’s dust free, great quality.You won’t beat the prices. Love the taster boxes too, Thanks

Fast delivery!! Great value

I have been using hay box for while nearly 2 years now. never had problem if i do get issues which was I had once hay box resolved replacement completed. This is first time ever I've found nearly 2kg of dust in the each 5 kg box, i made complaint about it no response yet, received 2 kg of dust isn't far for me because i run out of hay, and not for my bunnies health due to high volume of dust, one of my bunny being highly allergy with dust he gets sneezing alot. Not nice sending faulty stuff and not able to get changed or replaced. neither a response from complaint. Not a happy customers

My boys love this hay.

Here is Roger and Karen Enjoying there fresh Hay

My piggies LOVE their new hay!

Really good experience using Haybox. We get a box monthly and am always really happy with the quality. Our guinea pigs love it! We had an issue with our delivery this month but Haybox were so quick to fix it and communication was great, couldnt fault them, thank you :)

As always amazing quality and quick delivery

This is great quality hay and all the bunnies love it.

I run a boarding facility for Rabbits & Guinea Pigs, they all love the Haybox Blend and soft cut. Here is one of my boarders enjoying his hay. Have had many deliveries over the year and always good quality.

Great hay, our bunnies love it

Lovely fresh green hay, a third of the price of another brand I’ve been buying from Amazon! And more in the box! Only thing I can say was that the 5kg box is huge!! The hay isn’t too compressed, and so the box is triple the size of the hay I’ve been using, for almost the same amount. Unfortunately I don’t have room for a box this big, so will have to switch to the 2.5kg box and order more frequently instead. So a more compressed bale would be preferred so I can get the same amount but in smaller packaging!

My bunnies love this hay. I've never had any problems with them eating this

bunnies love the hay, good value for money, my 5kg box lasts 2 weeks for my two bunnies, it would probably last longer but i change my bunnies hay a lot as they are fussy lol! only thing i don't like is that it has made their poop dark compared to other hays where it looks a lot healthier. nothing too concerning tho. all round good product!

Guinea pigs love it! I love its delivered to my door and no plastic wrapping!

Speedy delivery, great quality and price

My rabbits will only eat this hay, so imagine my disappointment that it hasn’t arrived yet after delivery was supposed to be last Friday, and I’ve run out

Our guineapigs and rabbits absolutely love this hay it's the only hay that they ever completely demolish and the boxes of 3kg last about a month potentially longer for our 2 rabbits.

Amazing quality! Been having it a while now and my piggies love it

my two boys loved the hay it was lovely and green, nice seed heads, the delivery was excellent overall hassle free. thank you.

Been using these guys for years which has been a great experience, up to now. I have noticed recently the hay is not as good as it once was. I recently ordered our usual 15Kg of blend, which has a large amount of unusable hay within the boxes due to there being what looks like mud covering large amounts of the hay (see photo), Hopefully not a change of supplier. If this continues and large amounts of the hay are unusable (disposed of a large amount this time) for our guinea pigs we will have to seek out an alternative supplier. Shame really because the hay use to be fantastic .

Brilliant hay