David W.
It’s consistently great - my guinea pigs will not eat anything else!
Gillian D.
I order every month from this company. Hay is always fresh and delivered quickly.
Penny R.
Swift delivery and excellent quality
Gaynor F.
Soft and delicious bunnies love it and quick delivery
Janice B.
As soon as I offered the soft Timothy hay my rabbits tucked in! It smells great and is very fresh. Any rabbit carer knows the importance of healthy poop! That is evident since they've been munching on this lovely hay.
Clare C.
Another great batch! Very happy bun
Caitlyn C.
My adopted bunny Wombat absolutely loves the soft cut hay!
His 2 sisters and 3 friends from his foster home also love this hay best! Youve never seen rabbits so happy to get their hay!
Yoana B.
Next day delivery, which I did not expect, but was pleasantly surprised. Also the customer service was amazing as I order it in the wrong address, and it was fixed straight away by a team member. My buns love the hay, have been buying it for 3 years already. One of them had a surgery an year ago and the only thing she was eating was the hay cookies for like a month (was ok pain and picky eater). So really pleased with the products.
Lynda Y.
My guinea pig absolutely loves this when a fresh pile is put in her crate
Julie S.
This hay is quite good but not as green as the meadow hay
Sally B.
Fantastic team and wonderful products!!
Lily H.
My rabbits love it
wayne b.
They love the Timothy hay soft
Rodney F.
Go quality. Fast delivery
Samantha M.
Our pigs love this, but the last one had quite a lot of dust in it,
Sarah L.
Bunnies love this hay it’s the only one they eat
Beverly W.
Great quality
Guinea pigs love this hay
Sarah A.
Our guinea pig and rabbit both love it.
Louise W.
Really like the quality of the hay - I’d happily feed it to my horses! But sadly I can’t persuade my bunny that it’s good to eat. I will keep trying though.
Alison D.
Very positive review from both guinea pigs.
Michael v.
Only hay good enoygh for benvolio
Emma C.
Fantastic company. Customer service excellent
Jade D.
Really brown hay this time :( I’ve never had this before :(
susan r.
my rabbits and guinea pigs use to love the soft cut hay but since haybox has started to bag the hay my furries are selective eating the hay i now throw more hay away than they eat im now looking into other companies
Christine P.
My my boys love all haybox hay
Sarah
Tried a few hays for my bunnies and this is their favourite!
Dawn T.
Hay is brilliant and bunny loves it but the delivery is hit and miss. This is my 2nd order in a row to go missing leaving my bunny with no hay. Seriously considering cancelling my subscription as can not take the risk yodel will not deliver my box within the time scale itnis needed and haybox do not seem to want to consider changing courier.
Lorraine V.
In our bunny hotel the bunnies love this hay.
Ann M.
Lovely hay piggies love it.
Peter K.
The new harvest is of absolutely gorgeous quality, my rabbits have been eating this all day, every day since I received this new batch. Thank you Haybox!
Tonya C.
Lovely box of Timothy Softcut, really green, fresh and very dry just how my bunnies like it!!
Hazel G.
Lovely hay and great service with quick delivery
Very happy piggies
Clare C.
A really good batch of hay this time!
Nice and green and very healthy looking
I have in the past been a bit disappointed with the quality, but this month it was lovely
Nibbles is munching it much more than he had been with last month’s. Happy bunny
Georgi T.
Divine, Pickles loves it!!!!!!
Lee B.
We received a couple of batches of hay which wasn’t up to the usual standard and when reported these were replaced swiftly for free. Much appreciated by our little fur baby who just can’t get enough of this stuff!
Sally B.
My rabbits love the soft cut
Beverly W.
Excellent product Guinea herd love it
Very helpful when I realise I need my subscription early and great delivery
Would highly recommend
Helen B.
My Rabbit and Guinea Pig love their soft cut timothy hay.
Kara M.
Really disappointed. Ordered 2 x 5kg bags soft cut. Obviously there will be seasonal variation but this latest batch was very poor. One bag was ok, more brown grass than I would have liked but fair enough. The other has been virtually totally brown, virtually so soft green leaves. Bunnies seem to be hungrier than usual on it. Sorry but I’ll be going elsewhere from now on.
Noli V.
An absolute favourite, he had to enjoy it straight from the bag
Ann N.
I get this every month for my furry friends, this is the best batch I've had all summer, there is no 'twigs' in this lot. So much improved, thankyou.
Emma C.
Best hay and fantastic delivery and a brilliant company
Karen S.
This is the favourite hay of all of my rabbits - they love it and are always eagerly waiting for a fresh handful in their tray.
Lee T.
Have been ordering this for a couple of years now. Our Rabbit still absolutely loves it.
Lisa M.
Happy bunny, happy bunny mum!
Helen H.
Soft cut must be particularly delicious if you're a Guinea Pig. My two coming running when I put a fresh serving of soft cut Timothy out. Lovely quality green hued leafy blades of hay
Hristina N.
It used to be a premium hay - green, fresh with many straws and leaves. The last few orders that i got it is brown, moldy, smells bad, dusty and almost no straws in the box just tiny leave cuts. I didn’t want to order after the last time when the whole bag went to the bin but I hoped you may surprise me with something good this time. Nah..
Ceri M.
My 2 bunnies are refusing to eat this cut! I had the Meadow hay last time, and they enjoyed it. This time, they're not fussed at all.
Patricia M.
Sooty and Sweep aged 1 year loing Timothy Hay
Kevin M.
Very pleased with the quality of Timothy Hay. Always smells lovely & fresh too.
Sarah P.
Exceptional service, arrived very quickly. Only hay our rabbit will eat. Smells fresh.
Andrew D.
Munch munch munching
Sabrina P.
My rabbits use to eat Timothy Hay course cut until I introduced them to the soft cut,which was sent as a free sample.
Now they only want Soft cut .
They are eating a lot of it too so all good.
Overall The Hay Box hay is the best.
Kerry H.
My rabbits are very fussy but they love this hay and won’t eat anything else
Heather N.
My two bunnies absolutely love this hay. Even with a variety to choose from they go for this variety!
Anthony S.
The quality of the hay is first class and my rabbit loves it!
Delivery and customer service are also both excellent.
Jacky P.
I was hoping to see hay like the website picture, in a box.
The 'new, packed by hand' page says it does timothy soft cut. I know it does Timothy Hard cut because we have had it. The hay is lovely, but too hard for my boys to enjoy. They leave most of it, and don't even play with it.
They love Meadow Hay, but they can only get that mascerated into a plastic bag so there's at least 10% wasted at the bottom as all the dust and fine bits filter through the hay as I hand it out to the boys each evening, where they rush through it, lie on it, snuggle in it, and even eat it, enthusiastically.
This soft cut timothy looks just like the meadow hay, including being packed into a bag with accompanying waste. But the boys do like it. I can't tell the difference, and I don't think they can either. If it wasnt labeled Timothy, soft cut, I'd think it was meadow hay.
If we don't get hand-packed meadow hay soon I'll be off to a new supplier.
Janine B.
Unfortunately since I have moved house in February you have failed to deliver to the correct address, meaning that each time I have had to go back to my previous address to get it. I still haven’t been able to get my most recent delivery. I have updated my address repeatedly but it doesn’t seem to reset it. Needless to say I’m annoyed and frustrated
Beverly W.
So sorry but it’s really not good this time
What I can only describe at ‘clumps of hay, hard can pull apart but it’s dusty seems old, not good at all …….order as you will know and have always been so pleased with the quality - not sure what’s happened this time though….
Wait to hear from you as I’m sure I will
thank you
A Y.
My bunny is a picky eater and seems to like this hay but a lot of it was brown.
Natasha L.
My piggies love this hay as their bedtime supper - it’s always gone by the morning!!
Lorna T.
My girls love it well packed and delivery is quick piggies say thanks
gemma h.
29/08/2024
I'm really disappointed with the soft cut hay... Have one fussy rabbit will only eat this hay used this company for 4 years but last few times the hay is Full of some sharp thick brown weed and it's just not a little.. my rabbit is not eating the hay any more last 2 batches...
I really do want to place a order but so worried can you please give a update on what your soft hay is like at the momment please
Marta C.
Very fresh ,nice smell
Samantha M.
Our piggies love this hay
Lynda M.
The hay arrived quickly thank you, I do wonder if the plastic packaging makes the hay more dusty than the boxes only.
Lynne Y.
Normally this soft cut hay is lovely but the bag I have just opened has a lot of hard strands that look more like straw in it, because of these my rabbits are not eating much of it ☹️
Anthony S.
Our rabbit, Kale, absolutely loves the soft cut. He finds it easy to eat and digests it very well. No issues at all, a great product!
Rosie C.
Seems like the quality is not as good as it used to be. Quite a lot of clumped hay which has a musty smell. The bits that aren't stuck together and clumped are fine.
Catherine Louise E.
My Guinea pigs and rabbits love this products and having it on subscription ensures I never run out! Thank you
Victoria R.
Super fast delivery and great quality
amanda c.
My rabbit has an abcess and was poorly with stasis so I urgently needed o softer hay. Quick delivery and thankfully my rabbit is now out of stasis and getting back to good health.
Cheryl E.
Used hay box for years now. Have tried other companies but nothing compares. When I’ve had an issue before the customer service is amazing. Product always fresh and packed well.
Hollie B.
Extremely quick delivery, delivered the next day, great quality hay the piggies love it
Peter K.
Full of some sharp thick brown weed and soil the last few batches, this is what is sold by weight. I wanted to order Timothy hay and not some potentially poisonous weed and soil for my rabbits. Any quality control in place at all? Nothing by the looks of it.
Christianne S.
I was hoping for the choice of handpicked (so in a box) rather than plastic packaging.
Yasmin H.
I have a bonded pair who sometimes get a bit chasey when I put fresh hay in but with the soft cut they're so occupied trying to eat it they don't bother chasing each other. They'll choose soft cut hay over their usual favourites like dandelions and plantain. They will actually walk past dried forage to get to the softcut hay, which is extremely out of character as they love forage more than anything in the world.
Simon W.
Great stuff. Quality soft hay. A few clumps but other than that it's excellent.
Mihaela
Are the best my rabbits loves this hay thank you
BARRY E.
The only surprising thing is the boxes you are packing the hay into. You've gone from normal boxes, then you went to half size boxes with compressed hay, and now your sending it in huge cardboard boxes 3 times the size of the contents. All this packaging has to be disposed of, and whilst it can be recycled, it does cause problems in trying to get the refuse collectors to take such vast amounts of cardboard. Please stop sending it in gigantic boxes that really isn't justified for the contents.
Sarah R.
Not soft hay, it has lots and lots of sharp hard stems. Not safe for any small animal, do not reccommend you use it!!!
Lexi-Rose M.
I have a very fussy bunny when it comes to hay, i’ve tried EVERYTHING! this is the only hay he will eat, he absolutely loves it! Not to mention the company are so lovely, i’ve been ordering from here for a while now and i’ve never had a single problem even during busy holiday seasons! Thankyou so much guys
Lesley K.
My 2 bunnies love this hay it's so fresh and I won't buy any other. Thanks
Sarah O.
The hay is excellent, however some of the delivery drivers leave a lot to be desired. One of the courier companies seems to have no respect for the parcels they deliver and have had more than one recently that has been damaged
Mandy L.
My hay has still not turned up ordered 3 boxes and it is very late
Kath C.
It's good hay and my piggies like it very much.
Sarah S.
Great service & great hay , my rabbits love it all , thanks
Jordan S.
We love our Haybox deliveries!! The hay is super tasty and the box is fun to play in